Affiliated companies for better efficiency, more relevancy, innovative business matchmaking and better personalised services.
Please contact our call center service for the advertisement requirement OR you also can find the relevant contact details in the allocated spaces for the advertisements.
You can directly contact our call center service or email us to [email protected] for any clarifications.
Trade Ceylon News Alerts are a subscription facility which is freely provided by Trade Ceylon to all the users. The subscribed users will be able to receive notification alerts regarding the business and trade news relevant to the marketplace of Trade Ceylon.
You can find the subscription button option in the bottom of the home page of Trade Ceylon and subscribe by providing your email address.
You can find the Privacy Policies in the bottom of the home page under 'About Us'.
You can find the Terms and Conditions in the bottom of the home page under 'About Us'.
You can access and derive the relevant details from 'User Guide' under 'Help' option in the top right of the home page.
You can find the 'Raise a Complaint' option under 'Help' in the top right of the home page to make complaints regarding any issues.
Please contact our call center service for the clarifications regarding this. Also you can refer the Terms and Conditions which you can find it at the bottom of the home page to verify the legal assurance covered under Trade Ceylon.
You can directly enter what you are looking for in the search bar on top of the home page and also you can use filtering option to shortlist the results according to your requirement and preferences. Also you can post your requirement through RFQ option where you can find it in the top right of the home page which also has the facility of filter wise selection of preferences.
Once you have logged-in as a buyer, you can post your requirement through RFQ option which you can find it in the top right of the home page and you can post the buy lead with the relevant requirement and specification. It can be sent as a Direct RFQ to any particular seller you prefer or as a Common RFQ to a set of sellers according to your filter wise selection of preferences.
Business Support Toolkits provided by Trade Ceylon can be used in various sectors and divisions in your business to add value in various ways and enhances the performance of your business.
You can directly access it from the bottom of the home page.
It is provided by Trade Ceylon to all the users in the marketplace and providing rewards per the earning points according to the values the users providing.
You can directly access it from the bottom of the home page.
Business Associate Programme is a partnership based employment provided by Trade Ceylon and a good opportunity to earn with a flexible time of working with various facilities which you can work from wherever in Sri Lanka.
You can directly access it from the bottom of the home page for the joining purposes and clarifications.
It is the stories of the stake holders under Trade Ceylon who shares about their achievements in the business through our Trade Ceylon marketplace.
Once you have logged-in to your account, you can follow 'Profile' -> 'Company Profile' and then can edit under the 'Company Info' option.
You can find the 'Change Password' option in the dropdown selection in the top right of the 'Profile' page.
Please contact our call center service. We will help you to resolve the requirement through the verification procedures.
You can contact our call center service for the clarifications regarding this and it can be done temporarily and permanently according to your preference. We will help you to resolve it.
Please contact us through our call center service OR send us your account details with the relevant information to [email protected]. We will help you to resolve it.
Please contact us through our call center service OR send us your account details with the relevant information to [email protected]. We will help you to resolve it.
You can have one primary account under your business registration and for the secondary account (Seller/Buyer as Buyer/Seller), you need to follow the official approval through the registration process. Please contact our call center service for further clarifications.
You need to forward the address verification document to verify the new address.
You can access the registration page by selecting the 'Register' button in the top right of the home page. The registration procedure will be done under three phases for both the buyer and seller.
Yes. It is mandatory since it is required to be verified and confirmed regarding the legal entity of the business.
Yes. It is mandatory since it is required to be verified and confirmed regarding the physical establishment of the business officially.
Once your account is successfully registered, you will be notified with the access link to your provided email address with the confirmation.
You will be notified to your provided email address or/and phone number as an error message through our system during the process with the relevant reasons such as insufficient information or any particular concerns.
You can use any official documents which consists your business details with name and the address (Example: Telephone bill, Utility bill (Electricity, Water), Bank statement or other documents which fulfills the requirement.
The main categories are classified into various sub-categories. You can select the relevant sub-category/ies accordingly to where your Products and Services belong. This can be done during the phase two of the registration. You can also modify your selection of categories later in your profile settings after you complete your registration.
The payment can be made through a Bank Deposit method to the provided Account details of Trade Ceylon during the registration process.
You can attach a clear image or document file of the Deposit Receipt issued by the bank for the confirmation of your payment.
You can request for a new password through the confirmation link with your registered email address by selecting the 'Forgot?' option in the log-in page.
You can contact our call center service directly or submit your inquiry to [email protected]. We will help you to resolve the issue.
It may occur because of any misspelling in your registered email address or password. Please re-check both and if still the issue continues, please contact our call center service. We will help you to resolve it.
You can contact sellers in various ways. Once you have registered as a buyer, you can send message to the seller directly through Trade Ceylon platform OR you can contact via email or phone which you will be able to find it in the seller's profile page.
The main information will be available in the seller profile page. You can contact our call center service for any clarifications or inquiries regarding any concerns.
Trade Ceylon only verifies the seller relevant information and provides all the virtual facilities to showcase their products and services. Please refer the terms and conditions for more details regarding any clarifications.
When you are searching for Products & Services, you can choose the filtering option with verified sellers to find them. Also the verified seller badge will be displayed with the seller information.
When you are searching for Products & Service, you can choose the filtering option with star rated sellers to find them. Also the star rated seller badge will be displayed with the seller information.
You can subscribe to the Sell Trade Alerts by accessing 'For Buyer' page from the top right of the home page and providing the email address.
Once you have logged-in to your buyer account, you can post a Testimonial to a seller by selecting 'Add new' option under the allocated space for Testimonials in the seller profile page.
When you are searching for Products & Services, you can choose the filtering option with the relevant rating of sellers to find them. Also when sending the RFQ, there also you can choose the rating option to send the RFQ to a particular set of sellers as per the rating.
Once you have logged-in to your buyer account, you can post the review and rating for a particular seller under the 'Review and Rating' option in the seller profile page. The rating time period also a mandatory requirement to post the rating and review is not a compulsory requirement when posting a rating.
Once you logged-in to your seller account, please follow 'Profile' -> 'Products & Service' and in the top left of the page, you can find the 'Add Product & Service' button to upload your Products & Services.
In your seller profile, under 'Products & Service', you can find the 'Edit' and 'Delete' buttons in the last column of the Products & Service table list to proceed it.
In your seller profile, under 'RFQ', you can find the relevant RFQs as Direct RFQ (which the buyers send directly to you) and Common RFQ (which the buyer send generally according to their preferences such as location and category wise) Also you can find the Common RFQs in the home page in the 'Latest Buyleads' box and under the 'For Seller' page separately.
The main information will be available in the buyer profile. You can contact our call center service for any clarifications or inquiries regarding any concerns.
Please contact our call center service for the clarifications regarding this facility.
Please contact our call center service for the clarifications regarding this facility.
You can subscribe to the Buy Trade Alerts by accessing 'For Seller' page from the top right of the home page and providing the email address.
It can be attained through various options and methods. The more clearly you post your products and services with detailed specification information, the more actively you respond for the buyer requirements and clarifications, the higher rating you have, the higher positive review you have, the more clearly you classify your categories relevant to your products and services, the more likely you can get many RFQs from the buyers. You can contact us for further clarifications or discuss with our business advisors in Trade Ceylon through hotline.
Please contact our call center service for the clarifications regarding this facility.
You can directly access the Request For Quotation template page for this purpose through 'RFQ' option in the top right in the home page. It can be sent as a Direct RFQ to any particular seller you prefer or as a Common RFQ to a set of sellers according to your filter wise selection of preferences.
Yes, you can request multiple products and services in the RFQ template by entering each one by one according to your preferences.
The notification which the seller will be receiving as an alert accordingly per the time period before the deadline to receive quotations you (As a Buyer) have selected in the RFQ template when requesting it. Also the notification will be alerted with a message which you can find it below the frequency option in the RFQ template.
